Bespin PLS
Effortless, tailored support meets unparalleled cost efficiency, ensuring your cloud journey is smooth, successful, and expertly managed around the clock.
Bespin PLS (Partner Led Support)
Expert support, tailored solutions, and cost-efficient management, all in one.
Benefit from a custom-tailored support approach that focuses on your specific AWS requirements, enhanced by efficient cost strategies and hassle-free vendor coordination.
Bespin PLS Plans
AWS Business Support
Provides continuous, around-the-clock AWS support accessible through phone, web, or chat. It features rapid response times, with the possibility of responses in as little as one hour, depending on the severity of the issue. Additionally, it includes architectural guidance to optimize your use of AWS, enhancing the overall efficiency and effectiveness of your cloud environment.
AWS Enterprise Support
Building on the foundations of Business Support, this plan offers all the same features but with an enhanced response time SLA, including options for a response in as little as 15 minutes. It also provides exclusive access to AWS Technical Account Managers (TAMs), offering deeper, more comprehensive support. This level of support is particularly well-suited for customers who require a more extensive and robust support experience.
AWS Enterprise Support + MSP
Encompasses all the features of Enterprise Support and adds significant value with up to 15 hours of hands-on support. It's specifically designed for customers who need both strategic and operational assistance, effectively combining AWS expertise with the benefits led by a Managed Service Provider (MSP). This service is ideal for those who seek a comprehensive support package that covers all aspects of their AWS journey.
AWS Business Support
Provides continuous, around-the-clock AWS support accessible through phone, web, or chat. It features rapid response times, with the possibility of responses in as little as one hour, depending on the severity of the issue. Additionally, it includes architectural guidance to optimize your use of AWS, enhancing the overall efficiency and effectiveness of your cloud environment.
AWS Enterprise Support
Building on the foundations of Business Support, this plan offers all the same features but with an enhanced response time SLA, including options for a response in as little as 15 minutes. It also provides exclusive access to AWS Technical Account Managers (TAMs), offering deeper, more comprehensive support. This level of support is particularly well-suited for customers who require a more extensive and robust support experience.
Work With Bespin Global
Join us at Bespin Global, where your AWS journey is guided by the best in the business, ensuring your success every step of the way.
Our Partner-Led Support (PLS) brings you into the forefront of cloud innovation and service. By choosing Bespin Global, you access not just expert-driven, round-the-clock AWS support, but a partnership that understands and aligns with your unique cloud objectives. Our PLES offering guarantees a blend of personalized strategy, proactive solutions, and cost-efficient management, all tailored to empower your business in the cloud.
Features of Bepin PLS Plans
We are determined to make our customers successful on their cloud journey.
Here are some of the features and benefits that are included with our Bepin PLS Plans.
AWS Business Support - Direct
- 24/7/365 AWS Support Access - Phone / Web / Chat
- 24h/12h/4h/1h - Response Time SLA
- Architectural Guidance
AWS Enterprise Support - Partner Led
24/7/365 AWS Support Access - Phone / Web / Chat
- 24h/12h/4h/1h - Response Time SLA
- Architectural Guidance
- Access to AWS TAMs
AWS Enterprise Support + MSP - Partner Led
24/7/365 AWS Support Access - Phone / Web / Chat
- 24h/12h/4h/1h - Response Time SLA
- Architectural Guidance
- Access to AWS TAMs
- Hands-On Support (15 Hours)
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